Advisory | Manager Oracle CX & Billing [US Clients]

Line of Service
Advisory

Industry/Sector
Not Applicable

Specialism
Advisory - Other

Management Level
Manager

Job Description & Summary
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

In Oracle finance at PwC, you will specialise in using and managing the Oracle Financials software. Oracle Financials is an integrated financial management system that provides tools for managing financial processes, such as general ledger, s payable, s receivable, cash management, and more. You will be responsible for configuring, implementing, and maintaining the Oracle Finance system.


Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
• Develop skills outside your comfort zone, and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team .
• Address conflicts or issues, engaging in difficult conversations with clients, team and other stakeholders, escalating where appropriate.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
  
  
  

• Lead the implementation and customization of Oracle Q solutions, including product configuration, pricing setups, and document design.
• Guide customer discussions, design and architect solutions, and perform configurations for Oracle Q.
• Integrate Oracle Q with ERP and CRM systems, including Salesforce and Oracle ERP.
• Develop and maintain advanced BML queries, formulas, BOM, and Price Book functionalities.
• Configure and manage Oracle Service Cloud modules, including B2B Service, Service Logistics, and Enterprise Contracts.
• Implement Oracle Subscription Management Cloud, handling subscription setups, renewals, amendments, and complex billing processes.
• Document technical requirements and complete configurations as per design specifications.
• Stay updated with periodic Oracle releases and apply the latest best practices.
• Work and coordinate with onshore and offshore teams.
• Communicate effectively with customers to understand requirements and provide solutions.
• Mentor and guide team , providing coaching and development opportunities.
  
  

• Extensive experience in Quote to Cash / CRM to ERP cycles.
• Advanced Q functional expertise for product configuration, rules, commerce processes, pricing setups, document designer, and reports.
• In-depth knowledge of ATO / PTO model configuration cycles and integration with ERP fulfillment systems.
• Extensive experience in Salesforce / OSC / CRM integration.
• Advanced knowledge of ABO functionality.
• Minimum of 2-3 full implementation cycles experience.
• Ability to speak effectively with customers and understand requirements or problem statements.
• Experience in Oracle Service Cloud and Subscription Management modules.
  
  

• Extensive experience in HTML, XML, Java, JavaScript, JSON, AJAX, and SOAP-based web services.
• Ability to understand and write complex BML code for Q requirements.
• Experience with Document Designer and XSL snippets.
• Ability to install and modify ABO packages.
• Develop web service integration with ERP and CRM systems.
• Extensive integration experience with Salesforce.
• Technical deg, design document, and spec creation.
• Experience in working with REST APIs.
• Advanced knowledge of Groovy scripting and SQL queries.
  
  

• Understand the importance of have a correct information management
• Knowledge of Information Security and Data Protection 
• Correct Information Security Management
  
  

Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:

Degrees/Field of Study preferred: Bachelor of Technology

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills
Accepting , Accepting , ing and Financial Reporting Standards, ing Consulting, Active Listening, Analytical Thinking, Budgetary Management, Business Process Improvement, Coaching and , Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Finance Process Improvements, Finance Transformation, Financial ing, Financial Advising, Financial Budgeting, Financial Economics, Financial Forecasting, Financial Management, Financial Management Software, Financial Market, Financial Modeling {+ 30 more}

Desired Languages (If blank, desired languages not specified)
English

Travel Requirements
Not Specified

Available for Work Visa Sponsorship?
No

Government Clearance Required?
No

Job Posting End Date