AI Solutions Customer Success Manager
Growth Troops
Buenos Aires y alrededores
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Growth Troops ha indicado el rango de sueldo
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Rango de sueldo base
2700,00 US$/mes - 4000,00 US$/mes
About The Role
We seek an experienced AI Solutions Customer Success Manager to help clients implement AI-driven content strategies that drive measurable business growth. You will serve as a strategic partner, guiding customers through AI workflow deployment, ensuring seamless execution, and optimizing performance. Strong verbal communication skills are essential, as you will engage directly with a diverse range of stakeholders.
Key Responsibilities
We seek an experienced AI Solutions Customer Success Manager to help clients implement AI-driven content strategies that drive measurable business growth. You will serve as a strategic partner, guiding customers through AI workflow deployment, ensuring seamless execution, and optimizing performance. Strong verbal communication skills are essential, as you will engage directly with a diverse range of stakeholders.
Key Responsibilities
- Client Engagement: Partner with growth marketers, content leads, and executives to align AI-driven content strategies with business goals.
- Project Execution: Manage content deployment timelines, ensuring timely publication and addressing any delays proactively.
- Workflow Optimization: Work with technical teams to design and implement AI workflows, balancing speed and impact.
- Performance Tracking: Monitor key metrics (e.g., organic traffic, CTR, revenue impact) to optimize AI content effectiveness.
- Solution Deployment: Drive efficient implementation, reducing unnecessary iterations.
- Customer Training: Enable teams to leverage AI platforms effectively, removing technical barriers.
- Best Practices Development: Create playbooks based on successful implementations to streamline future deployments.
- Product : Relay customer insights to Product and Engineering teams to refine future platform improvements.
- 5+ years managing software implementations, with expertise in onboarding, adoption, and expansion.
- 3+ years working with enterprise clients, balancing multiple stakeholder relationships.
- Proven ability to guide customers toward successful SaaS or AI solution adoption.
- Exceptional spoken English, with the ability to communicate complex concepts clearly.
- Strong analytical skills, with experience in data-driven decision-making (SQL, Python, or similar tools a plus).
- Self-motivated, adaptable, and experienced in fast-paced environments.
- Integrity & Humility: High integrity, low ego, and a good sense of humor.
- ion for Growth: Commitment to continuous learning and development.
- Bias for Action: A results-driven approach with a focus on speed and execution.
- Innovation Through Iteration: A love for experimentation and rapid iteration.
- Fully remote work with flexible scheduling.
- Collaborative, high-growth environment focused on innovation.
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