Growth Troops

AI Solutions Customer Success Manager

Growth Troops Buenos Aires y alrededores
Growth Troops

AI Solutions Customer Success Manager

Growth Troops Buenos Aires y alrededores
Hace 1 mes 36 solicitudes

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Growth Troops ha indicado el rango de sueldo

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Rango de sueldo base

2700,00 US$/mes - 4000,00 US$/mes
About The Role

We seek an experienced AI Solutions Customer Success Manager to help clients implement AI-driven content strategies that drive measurable business growth. You will serve as a strategic partner, guiding customers through AI workflow deployment, ensuring seamless execution, and optimizing performance. Strong verbal communication skills are essential, as you will engage directly with a diverse range of stakeholders.

Key Responsibilities

  • Client Engagement: Partner with growth marketers, content leads, and executives to align AI-driven content strategies with business goals.
  • Project Execution: Manage content deployment timelines, ensuring timely publication and addressing any delays proactively.
  • Workflow Optimization: Work with technical teams to design and implement AI workflows, balancing speed and impact.
  • Performance Tracking: Monitor key metrics (e.g., organic traffic, CTR, revenue impact) to optimize AI content effectiveness.
  • Solution Deployment: Drive efficient implementation, reducing unnecessary iterations.
  • Customer Training: Enable teams to leverage AI platforms effectively, removing technical barriers.
  • Best Practices Development: Create playbooks based on successful implementations to streamline future deployments.
  • Product : Relay customer insights to Product and Engineering teams to refine future platform improvements.

Qualifications

  • 5+ years managing software implementations, with expertise in onboarding, adoption, and expansion.
  • 3+ years working with enterprise clients, balancing multiple stakeholder relationships.
  • Proven ability to guide customers toward successful SaaS or AI solution adoption.
  • Exceptional spoken English, with the ability to communicate complex concepts clearly.
  • Strong analytical skills, with experience in data-driven decision-making (SQL, Python, or similar tools a plus).
  • Self-motivated, adaptable, and experienced in fast-paced environments.

Our Team Values

  • Integrity & Humility: High integrity, low ego, and a good sense of humor.
  • ion for Growth: Commitment to continuous learning and development.
  • Bias for Action: A results-driven approach with a focus on speed and execution.
  • Innovation Through Iteration: A love for experimentation and rapid iteration.

Benefits

  • Fully remote work with flexible scheduling.
  • Collaborative, high-growth environment focused on innovation.

  • Nivel de antigüedad

    Intermedio

  • Tipo de empleo

    Contrato por obra

  • Función laboral

    Otro

  • Sectores

    Consultoría de operaciones

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