Content Campaign Manager

Description

We are looking for an innovative and experienced digital content campaign manager to our team. The position is responsible for oversight of the entire document lifecycle, ensuring proper execution at every stage. Acts similar to a MLR Coordinator, but with a broader scope of responsibilities.

Job Responsibilities

• Creation of Kanban Board
• Designs custom Kanban boards using tools like Jira, Monday, or Planner
• Aligns the board structure with client SOPs and processes
• Defines stages as buckets and configures card templates with appropriate subtasks
• Maintenance of Kanban Board
• Updates the board by:
• Adjusting workflows, adding new stages, backlogs, and processes
• Generating reports to track progress and identify bottlenecks
• Ensuring boards remain aligned with evolving client needs
• Backlog Management
• Clones the template card and completes the necessary data
• Initiates the workflow and assigns:
• Participants responsible for task
• Due dates to maintain project timelines
• Campaign Management
• Oversee the entire document lifecycle, ensuring proper execution at every stage
• Acts similarly to the MLR Coordinator, but with a broader scope beyond Vault
• Coordinates with external roles not directly involved in Vault, including:
• Creative Agencies, Activations, Syneos One, Vault , CRM, Targeting & Alignment, G&M Health, FDA Gateway Sender, Client Teams, and other vendors
• Responsible for Process Compliance & Tracking
• Ensure each participant follows the defined workflow
• Tracks ticket updates and task progress within the Kanban flow
  

Required

QUALIFICATION REQUIREMENTS

• Good knowledge of the MLR Process within the Pharma Industry
• 2+ years’ experience in performing Campaign Management within the Pharma Industry
• Experience in using JIRA and Confluence for document tracking
  
  

Preferred

• Experience using Veeva Vault Promomats
• Experience acting as Scrum Master
• BA/BS
  
  

Skills

• Project Management
• Ability to multi-task, work under deadlines, manage expectations and consistently deliver on time
• Excellent organizational and time-management skills
• Ability to respond quickly to ad hoc requests
• Strong attention to process compliance
• Excellent communication skills both verbal and written
• Detail oriented / analytical skills
• Excellent interpersonal and communication skills
• Skilled in standard Microsoft Office programs (MS Word, MS Excel)
  
  

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to our Talent Network to stay connected to additional career opportunities.

Why Syneos Health? We partner with industry experts to solve and execute against today’s toughest commercialization challenges facing the world’s leading healthcare companies. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities on our Commercial Operations and Leadership teams. our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients’ lives around the world.

Work Here Matters Everywhere | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)