Coordinador de Implementación

Position Summary

Coordinate activities related to the implementation of solutions in customer implementation projects within scope, time and established service levels.

Responsibilities

• Control the execution of the steps of the projects, aiming at the cost of care, time, quality and customer satisfaction.
• Perform the interface between customers, suppliers and project team.
• Conduct negotiations on the deployment requirements of the company and its customers.
• Acting in the management of costs incurred in the implementation.
• Coordinate the team of professionals in the execution of transfer operations / data conversion, needs assessment, module configuration, training, solution validation and monitoring during the stabilization period.
• Analyze satisfaction surveys conducted at the end of project implementation and develop actions for possible error correction.
• Perform quality audits during the execution of the projects, according to current methodology.
  
  

Qualifications Required

• Education: College graduates in Business istration, Engineering, Information Technology or related fields.
• Minimum experience in the area: five years.
• Specific knowledge: systems implementation project management, financial management of projects and HR processes, conflict management, leadership, payroll and English fluently.
• Skills: Interpersonal relationships, customer focus and results, commitment to deadlines, planning, organization and control.
  
  

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits istration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.