We are seeking an experienced Email and SMS Marketing Specialist with a proven track record in creating, optimizing, and analyzing high-performing campaigns. This role will focus on execution while collaborating with the Director of Marketing to ensure alignment with broader marketing goals. The ideal candidate is technically skilled, results-oriented, and possesses a growth mindset.

Requirements

Key Responsibilities

  • Develop and execute email and SMS marketing campaigns using Twilio and SendGrid platforms
  • Manage list segmentation, personalization, and automation to improve audience engagement and retention
  • Track, analyze, and report on key campaign metrics (e.g., open rates, click-through rates, conversion rates) to ensure consistent improvement
  • Implement A/B testing to optimize subject lines, content, send times, and CTAs
  • Ensure compliance with Canadian and U.S. regulations, including GDPR, CAN-SPAM, and TA
  • Create and manage workflows for customer lifecycle stages (e.g., onboarding, re-engagement, retention)
  • Work with the design and content teams to create visually appealing and high-performing email and SMS templates
  • Collaborate with the Director of Marketing to align campaign execution with overall marketing objectives


Qualifications

  • Minimum 4 years of dedicated experience in email and SMS marketing
  • Proficiency in Twilio and SendGrid platforms, with hands-on experience in building and managing campaigns
  • Deep understanding of list segmentation, automation, and personalization techniques
  • Strong analytical skills with a focus on improving KPIs and ROI
  • Knowledge of email and SMS compliance standards in Canada and the U.S
  • Familiarity with A/B testing methodologies and performance optimization
  • An experimental growth mindset, with the ability to test and iterate rapidly for results


Preferred Skills

  • Experience with CRM integration and advanced analytics tools
  • Strong attention to detail and the ability to manage multiple campaigns simultaneously
  • Exceptional communication and collaboration skills to work with cross-functional teams

Location and Work Environment

  • Remote or hybrid position; candidates must be familiar with both Canadian and U.S. markets


Benefits

  • Competitive salary based on experience
  • Opportunities for growth in a dynamic, data-driven environment
  • Work alongside an international team focused on impactful projects
  • Nivel de antigüedad

    Intermedio
  • Tipo de empleo

    Jornada completa
  • Función laboral

    Otro
  • Sectores

    Servicios y consultoría de TI

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