Prodapt

Senior Business Analyst

Prodapt Gran Santiago, Región Metropolitana de Santiago, Chile

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Overview

SF Business Analyst

Background :

  • Be business smart and curious through strong listening skills.
  • Good communication skills to spark customers with new ideas and finding ways to keep people’s attention.
  • Be talented to understand the unique business requirements of customers within multiple industries and translating/presenting those needs into a compelling vision and roap for our customers.
  • Inquisitive, practical and ionate about technology and sharing knowledge.
  • Several years of experience in building, integrating and implementing CRM solutions based on Salesforce technology (including Salesforce Service and Sales Cloud).
  • Enjoy presenting, demoing, storytelling and talking business impact and benefits
  • Be independent to own your career, time (working remote is allowed) with work-life integration (flexibility) with a startup-mindset
  • Strong oral and written communicator in English
  • Knowledge of Scrum, Agile, SAFe, DevOps and tooling such as Jira, Confluence


Required Skills

  • Understanding of CRM Concepts
  • Understanding of Business Process
  • Understanding of Salesforce Automation
  • Understanding of Out Of The Box SF functionalities
  • Understanding of Security, Sharing and Visibility Model


Certifications

  • , Platform App Builder
  • , Sales Cloud Consultant
  • , Service Cloud Consultant , FSL Consultant
  • Email Specialist , Marketing , Marketing Consultant


Job Description

  • Establish a requirements management strategy for the project, which describes; process for elicitation, documentation standards and format, tools, meeting cadence, backlog grooming process, attributes, review & approval process, change process, requirements status and metrics, and communications processes.
  • Plan and facilitate the discovery of business requirements and document in the form of business objectives, goals, and success criteria.
  • Build, organize and maintain the project backlog over the course of the project, often serving as a partner and mentor for the Product Owner.
  • Provide oversight & guidance in the implementation of a project solution.
  • Manage scope by ensuring requirements are within the scope of the SOW and communicate any variations for input to the change control process.
  • Facilitate the ongoing backlog grooming process, ing the Product Owner to define value, priority, and select scope for releases and sprints.
  • Plan and facilitate the elicitation and elaboration of functional and non-functional requirements. Document in the form of epics, stories, wireframes, business rules, and acceptance criteria.
  • Maintain an overall understanding of the business needs and project solution from a functional perspective.
  • Analyze requirements to ensure they are consistent, complete, unambiguous, and organized.
  • Maintain and organize the project backlog over the course of the project, partnering with client Product Owner to define priority and business value.
  • Ensuring stories are "ready" for sprints and facilitating sprint planning ceremonies.
  • Review documented requirements with stakeholders; ensure developers and testers understand the stories and have a common understanding on how the story will be built, implemented, tested.
  • Analyze new requests from stakeholders and determine if the request is a new story, a modification to an existing story, or already covered in an existing story and add to backlog as appropriate.
  • Train team on requirements processes and tools in use for the project.


Responsibilities

SF Business Analyst

Background :

  • Be business smart and curious through strong listening skills.
  • Good communication skills to spark customers with new ideas and finding ways to keep people’s attention.
  • Be talented to understand the unique business requirements of customers within multiple industries and translating/presenting those needs into a compelling vision and roap for our customers.
  • Inquisitive, practical and ionate about technology and sharing knowledge.
  • Several years of experience in building, integrating and implementing CRM solutions based on Salesforce technology (including Salesforce Service and Sales Cloud).
  • Enjoy presenting, demoing, storytelling and talking business impact and benefits
  • Be independent to own your career, time (working remote is allowed) with work-life integration (flexibility) with a startup-mindset
  • Strong oral and written communicator in English
  • Knowledge of Scrum, Agile, SAFe, DevOps and tooling such as Jira, Confluence


Requirements

SF Business Analyst

Background :

  • Be business smart and curious through strong listening skills.
  • Good communication skills to spark customers with new ideas and finding ways to keep people’s attention.
  • Be talented to understand the unique business requirements of customers within multiple industries and translating/presenting those needs into a compelling vision and roap for our customers.
  • Inquisitive, practical and ionate about technology and sharing knowledge.
  • Several years of experience in building, integrating and implementing CRM solutions based on Salesforce technology (including Salesforce Service and Sales Cloud).
  • Enjoy presenting, demoing, storytelling and talking business impact and benefits
  • Be independent to own your career, time (working remote is allowed) with work-life integration (flexibility) with a startup-mindset
  • Strong oral and written communicator in English
  • Knowledge of Scrum, Agile, SAFe, DevOps and tooling such as Jira, Confluence


Job Description

  • Establish a requirements management strategy for the project, which describes; process for elicitation, documentation standards and format, tools, meeting cadence, backlog grooming process, attributes, review & approval process, change process, requirements status and metrics, and communications processes.
  • Plan and facilitate the discovery of business requirements and document in the form of business objectives, goals, and success criteria.
  • Build, organize and maintain the project backlog over the course of the project, often serving as a partner and mentor for the Product Owner.
  • Provide oversight & guidance in the implementation of a project solution.
  • Manage scope by ensuring requirements are within the scope of the SOW and communicate any variations for input to the change control process.
  • Facilitate the ongoing backlog grooming process, ing the Product Owner to define value, priority, and select scope for releases and sprints.
  • Plan and facilitate the elicitation and elaboration of functional and non-functional requirements. Document in the form of epics, stories, wireframes, business rules, and acceptance criteria.
  • Maintain an overall understanding of the business needs and project solution from a functional perspective.
  • Analyze requirements to ensure they are consistent, complete, unambiguous, and organized.
  • Maintain and organize the project backlog over the course of the project, partnering with client Product Owner to define priority and business value.
  • Ensuring stories are "ready" for sprints and facilitating sprint planning ceremonies.
  • Review documented requirements with stakeholders; ensure developers and testers understand the stories and have a common understanding on how the story will be built, implemented, tested.
  • Analyze new requests from stakeholders and determine if the request is a new story, a modification to an existing story, or already covered in an existing story and add to backlog as appropriate.
  • Train team on requirements processes and tools in use for the project.
  • Nivel de antigüedad

    Intermedio
  • Tipo de empleo

    Jornada completa
  • Función laboral

    Investigación, Analista y Tecnología de la información
  • Sectores

    Tecnología, información e internet

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