Solution Architect -Configuration Services, Modern Workplace

Lenovo is looking for a seasoned Solution Architect (Configuration Services and Modern Workplace) to design and deliver custom, cost-effective service solutions. You'll work closely with our sales teams, customers, and delivery partners to develop solutions for RFPs, RFQs, and opportunities, ensuring we meet customer needs with services such as End Device Configuration Services (Factory/Depot), Imaging strategies, Modern Management tools, e.g. SCCM, Intune, Autopilot, and End Point Management e.g. application packaging, software distribution, patching.

Key Responsibilities:

• Collaborate with internal teams and Lenovo Services Delivery Partners to scope requirements and define delivery strategies that provide the best overall solutions.
• Develop tailored services solutions in alignment with customer needs.
• Lead the full opportunity lifecycle, from initial scoping to solution delivery.
• Create compelling presentations, proposals, and contracts (SOWs).
• Negotiate and document requirements with partners and stakeholders.
• Contribute to business growth within the services group.

What You Bring:

• 8+ years of IT services experience, with 5+ years in solution development and costing or service delivery (Managed Services, Configuration Services, Modern Management Tools, Endpoint Management, Service Desk, DaaS).
• Proven track record in the IT services industry, particularly with End devices.
• Strong contract and risk management experience.
• Fluency in English (written and spoken).
• Expertise with PowerPoint, Excel, Word, and Microsoft Dynamics or Salesforce.
• Bachelor’s degree or equivalent experience.

This opportunity is open to candidates in Ciudad de Buenos Aires, Argentina, Bogotá, Colombia, Ciudad de Mexico, Guadalajara y Monterrey, México.